Refund Policy

We offer a 30-day money-back guarantee. If you are not satisfied with your FFL Elite membership or the SOT / Class 3 program, you can request a full refund within 30 days of your order date.

How to request a refund

Email us at FFLEliteadmin@gmail.com from the address on your order, or with your receipt or invoice number, and we will process it for you. Refunds are returned to the original payment method and typically appear within 5–10 business days.

Renewals and cancellation

You can cancel a monthly or annual membership at any time from the billing page in your account. Cancelling stops future renewals and you keep access until the end of the period you have already paid for. If a renewal charge catches you by surprise, contact us within 30 days of that charge and we will make it right.

Government fees

ATF application fees, Special Occupational Tax payments made through Pay.gov, and fingerprint service charges are paid directly to those parties and are outside our control. Aspire Investment Group Inc., dba FFL Elite cannot refund them, and a refund of your membership has no effect on any application already filed with the ATF.

Refunds are issued through Stripe, our payment processor, back to the original payment method. Your receipts and invoices are always available on the Receipts page in your account.